Incident Breakup By Priority
- Enterprise IT
- Mayuresh Balaji Kamble (Unlicensed)
- Shilpa K (Deactivated)
SummitAI Service Management Help
Configuring Incident Management Module
Configuring Custom Fields for Incident Management
Configuring Category Incident Management
Configuring ETR E-mail Notifications
Configuring Incident E-mail Notifications
Configuring SLA Service Windows
Configuring Workgroup SLA Window
Configuring Information Ticker
Configuring Voice Call Notifications
Mapping Standard Operational Procedures
Configuring End User Incident Details Page
Report Description
The Incident Breakup By Priority report is a graphical report that displays the Priority-wise distribution of Incidents for the selected months.
Figure: INCIDENT BREAK-UP BY PRIORITY page
ACTIONS
This section explains all the icons displayed on the ACTIONS panel of the INCIDENT BREAK-UP BY PRIORITY page.
Filters
Click Filters icon on the ACTIONS panel to specify the filter criteria to display records on the INCIDENT BREAK-UP BY PRIORITY page.
Figure: FILTERS pop-up
Confluence Cloud Migration Alert: Please refer to known issues you may encounter in Confluence Cloud: https://eitdocs.atlassian.net/wiki/x/wDGwAQ