Incident Breakup By Priority 1
- Aravind Naik (Unlicensed)
- Mayuresh Balaji Kamble (Unlicensed)
- Chilukuri Srinivasa Reddy (Unlicensed)
- Shilpa K (Deactivated)
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Configuring Incident Management Module 1
Configuring Custom Fields for Incident Management 1
Configuring Category Incident Management 1
Configuring ETR E-mail Notifications 1
Configuring Incident E-mail Notifications 1
Configuring Auto Work Orders 1
Configuring SLA Service Windows
Configuring Workgroup SLA Window
Configuring Information Ticker 1
Configuring Voice Call Notifications
Configuring Log Incident Page 1
Mapping Standard Operational Procedures
Configuring End User Incident Details Page 1
Report Description
The Incident Breakup By Priority report is a graphical report that displays the Priority-wise distribution of Incidents for the selected months.
Figure: INCIDENT BREAK-UP BY PRIORITY page
ACTIONS
This section explains all the icons displayed on the ACTIONS panel of the INCIDENT BREAK-UP BY PRIORITY page.
Filters
Click Filters icon on the ACTIONS panel to specify the filter criteria to display records on the INCIDENT BREAK-UP BY PRIORITY page.
Figure: FILTERS pop-up
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