SummitAI Denali HF18 Release Notes

Owned by Enterprise IT
May 08, 2024

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What's New? | Customer Fixed Issues and Known Issues | Prerequisites | Installation, Configuration, and Upgrade

In this page:

What's New?

Service Management - Two tables added to Problem Management module

Few DN tables related to Problem Management modules are added. These enhancements capture some additional data, which are useful for more accurate calculations and improving the reporting functionalities. The name of tables are:

PM_RPT_DN_ Diagnostic_Details 

 A new table is added to capture the diagnostic details about the Problem Records.

  • The table displays the details of Problem Records under the following column names: ID, Problem ID, Activity Name, Result, Updated By, Updated By Name, Update Time, and Original File Name.
  • It creates a checklist of diagnostic details for Problem Records in Problem Management module.

 Column Information

Column Name

Column Type

Nullable

Descriptions

Relations

[ ID]

numeric (18,0) Not Null

No

Internal use

PM_Diagnostic_

Details_Syn

[Problem ID]

numeric (18,0) Not Null

No

ID of the Problem Record

PM_RPT_DN_

ProblemMaster

[Activity]

nvarchar (max) Null

Yes

Name of the Activity

N/A

[Result]

nvarchar (max) Null

Yes

Description of the Result

N/A

[Updated By]

numeric (18,0) Null

Yes

Emp ID of the user who updated the Problem Record

N/A

[Updated By Name]

nvarchar (1000) Null

Yes

Name of the User who updated the Problem Record

N/A

[Updated Time]

datetime

 Null

Yes

Problem records updated date and time

N/A

[Original File Name]

nvarchar(500) Null

Yes

Name of the File

N/A

PM_RPT_DN_ Problem_Record_History 

A new table is added to capture the the history about Problem Records in Problem Management module.

  • The table displays the details of Problem Record, date of updated history, user ID and name of the user who updated the records, old and new record number along with impersonate user’s name, ID, and Email ID.

Column Information

Column Name

Column Type

Nullable

Descriptions

Relations

[RID]

numeric (18,0) Null

Yes

Unique ID for records without functional link

PM_RPT_DN_

Problem_Record_History

[Problem ID]

numeric (18,0) Null

Yes

ID of the Problem Record

PM_Problem_

Ticket_Master

[Column Name]

nvarchar(225) Null

Yes

Name of Field Information

N/A

[Change Date]

datetime

 Null

Yes

Date of Updated History

N/A

[Change By User ID]

numeric (18,0) Null

Yes

Emp ID of the user who updated the Problem Record

N/A

[Change By User Name]

nvarchar(150) Null

Yes

Name of the User who updated the Problem Record

N/A

[Change By User Email ID]

nvarchar(100) Null

Yes

Email ID of the User who updated the Problem Record

N/A

[Old Value]

nvarchar(max) Null

Yes

Old value of the Record

N/A

[New Value]

nvarchar(max) Null

Yes

New value of the Record

N/A

[Impersonation User ID]

numeric (18,0) Null

Yes

Emp ID of the Impersonate User

N/A

[Impersonation Username]

nvarchar(150) Null

Yes

Name of the Impersonate User

N/A

[Impersonation User Email ID]

nvarchar(100) Null

Yes

Email ID of the Impersonate User

N/A