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Configuring Application Settings
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Configuring Auto Escalation for Incident By Time
Configuring Auto Escalation for SR by Time
Configuring Auto Escalation for SR by SLA
2019-09-30_08-38-31_Configuring Mailbox
2020-04-07_12-45-08_Proxy View
2019-09-30_07-46-16_Configuring Vendor MIBs
You can import User details from other Database (DB), such as MS SQL.
To import User details from DB:
- Select Admin > Basic > Users > Import > DB Import.
- On the DB IMPORT page, click ADD NEW on the ACTIONS panel. Type in the required details. For more information about fields on the DB IMPORT page, see Field Description.
- Click SUBMIT.
Figure: DB IMPORT page
Field Description
The following table describes the fields on the DB IMPORT page:
Field | Description |
---|---|
DETAILS | |
SQL Server Name | Specify the SQL Server Name. |
Database Name | Specify the database Name of the specified SQL server. |
Login | Specify the login name to access the specified SQL database server. |
Password | Type in the password. |
Confirm Password | Re-enter the password for confirmation. |
SQL Query | Write the SQL query to import user details from the other database to Summit database. |
icon | Click this icon to validate the specified SQL statement and to display in the Destination Column field values. |
Sl no. | Displays the serial number for the source columns fields. |
Source Column | Displays the standard fields from SUMMIT. |
Required | Displays if the source is mandatory. If Yes, it indicates the source field is mandatory. |
Destination Columns | Lists the validated destination column data to map to the Source column. Select any one option from the list. |
ACTIONS
This section explains all the icons displayed on the ACTIONS panel of the DB IMPORT page.
SHOW LIST
Click SHOW LIST to display the LIST table showing details of the imported DB.
Figure: DB IMPORT page: List of imported DBs
Note:
When the imported DB details are displayed under the LIST table, the ADD NEW action is displayed on the ACTIONS panel. Click ADD NEW to import data from a DB as described in this topic.
References
- To import User details from Microsoft Excel, see Importing User Details Using Excel.
- To import User details from Active Directory, see Importing Active Directory User Details.
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