Personalizing Pages

Owned by Chilukuri Srinivasa Reddy (Unlicensed)
Last updated: Apr 23, 2024 by Mayuresh Balaji Kamble (Unlicensed)Version comment
 Administrators
 Basic

You can personalize few pages of the application, where you can select the Grid View or Tile View and specify the columns you want to be displayed on these pages. The Configure Columns feature is available on the following pages:

  • Approve Change Records
  • My Workgroup Change Records
  • My Defect Records
  • Standard Template List
  • My Workgroup Tasks
  • My Service Configuration Item List
  • My Workgroup Workorders
  • Feedback Moderation
  • My Incidents
  • My Workgroup Incidents
  • Knowledge Record Approval
  • My Knowledge Records
  • My Portfolio Records
  • My Problem Records
  • Defect List
  • Project List
  • Risk List
  • My Time Sheet
  • Approve Service Requests
  • My Service Requests
  • SR Workgroup Tickets

To personalize pages:

  1. Click CONFIGURE COLUMNS icon on the ACTIONS panel.
  2. The CONFIGURE COLUMNS pop-up page is displayed. Select the PageName and the DisplayType from the respective list. Select the columns that you want to be displayed on the page from the AvailableColumns list and click the Right Arrow to move it to the Selected Columns list. Select the Up Arrow and DownArrow to specify the sequence in which the columns should be displayed on the page.
  3. Click SUBMIT.
    CONFIGURE COLUMNS page
    Figure:  CONFIGURE COLUMNS page