- Created by Aravind Naik, last modified by Shilpa K on Apr 22, 2024
You are viewing an old version of this page. View the current version.
Compare with Current View Page History
« Previous Version 9 Current »
Configuring Application Settings
Configuring Auto Escalation for Incident By SLA
Configuring Auto Escalation for Incident By Time
Configuring Auto Escalation for SR by Time
Configuring Auto Escalation for SR by SLA
2019-09-30_08-38-31_Configuring Mailbox
2020-04-07_12-45-08_Proxy View
2019-09-30_07-46-16_Configuring Vendor MIBs
You can configure the Widget Report Access by restricting the user access for the selected Widgets, Widget Tabs, and Widget Reports. You can also view all the configured users of SummitAI and configure Widget access for them. The configured user can view the selected Widgets in the Widgets application.
To configure Widget Report access:
- Select Admin > Basic > Infrastructure > Widgets > Widget Report Access.
- On the WIDGET REPORT ACCESS page, click ADD NEW on the ACTIONS panel.
- Fill in the required details. For more information about fields on the WIDGET REPORT ACCESS page, see Field Description.
- Click SUBMIT. The Widget Report Access is configured.
Figure: WIDGET REPORT ACCESS page
Field Description
The following table describes the fields on the WIDGET REPORT ACCESS page:
Field | Description |
---|---|
DETAILS | |
Widget Access Name | Type in a name for the Widget access. |
Widget Access Description | Type in the description for the Widget access. |
Active | Indicates the status of the Widget Access.
|
Users | Display all the available users and the restricted users. From the list of Available Users, select the user to whom want to restrict from viewing the Widget report. Click icon to add the selected user as a restricted user. To remove a user from the Restricted Users list. Select the user and click icon. |
Widgets | Display all the available Widgets and the restricted Widgets. From the list of Available Widgets, select the Widget that you want to restrict from appearing in the report. Click icon to add the selected Widget as restricted Widget. To remove a Widget from the Restricted Widgets list. Select the Widget and click icon. |
Widget Name | Select a Widget from the list. All the Widgets configured in the application are displayed here. |
Tab List | Select the check box for the tab for which you want to configure access. |
Tab Name | Select a tab from the list to view the corresponding configured reports. |
Report List | Select the check box for the report for which you want to configure access. |
ACTIONS
This section explains all the icons displayed on the ACTIONS panel of the WIDGET REPORT ACCESS page.
SHOW LIST
Click SHOW LIST to display the LIST table showing all the configured Widget Report Access.
Figure: WIDGET REPORT ACCESS page: List of Widget Reports Access
- To edit a Widget Reports Access, click the configured Widget Access Name. Make appropriate changes, and click SUBMIT.
- To display the inactive Widget Reports Access, click the Include Inactive check box.
Note:
When the configured Widget Report Access is displayed under the LIST table, the ADD NEW action is displayed on the ACTIONS panel. Click ADD NEW to configure a new Widget Report Access.
References
- To configure Widgets, see Configuring Widgets.
- To add Widget tabs, see Configuring Widget Tabs.
- To configure Widget Report, see Configuring Widget Reports.
- No labels