- Created by Aravind Naik , last modified by Shilpa K (Deactivated) on Apr 22, 2024
You are viewing an old version of this page. View the current version.
Compare with Current View Page History
« Previous Version 6 Next »
Configuring Application Settings
Configuring Auto Escalation for Incident By SLA
Configuring Auto Escalation for Incident By Time
Configuring Auto Escalation for SR by Time
Configuring Auto Escalation for SR by SLA
2019-09-30_08-38-31_Configuring Mailbox
2020-04-07_12-45-08_Proxy View
2019-09-30_07-46-16_Configuring Vendor MIBs
The Administrators can map Language translation to a Location and Domain. The selected language is applied to all the users mapped to that Location and Domain.
To configure Language Mapping:
- Select Admin > Basic > Infrastructure > Language Mapping. The LANGUAGE MAPPING page is displayed.
- On the LANGUAGE MAPPING page, click ADD NEW on the ACTIONS panel.
- Select the Domain and Location from the respective drop-down lists.
Figure: Language Mapping page - Select the Language to be mapped to the selected Domain and Location.
- Select the Display LANGUAGE Icon check box to enable the Language translation feature appear on the screens for the users from the selected Location and Domain.
Click SUBMIT. The selected Language is successfully mapped to the specified Domain and Location.
Note:
The priority for language section for a User is mentioned below:
- Language selected by the User on the Quick Action Bar.
- Language selected by the Administrator in the Language Mapping page (Admin > Basic > Infrastructure > Language Mapping).
- Language selected by the Administrator in the Domain page (Admin > Basic > Infrastructure > Domain).
- If Language is not selected in the above mentioned menus, by default English language is selected.
ACTIONS
This section explains all the icons displayed on the ACTIONS panel of the LANGUAGE MAPPING page.
SHOW LIST
Click SHOW LIST to display the LIST table showing all the mapped languages.
Figure: Language Mapping page
- No labels