- Created by Chilukuri Srinivasa Reddy (Unlicensed) , last modified by Shilpa K on Apr 22, 2024
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Configuring Application Settings
Configuring Auto Escalation for Incident By SLA
Configuring Auto Escalation for Incident By Time
Configuring Auto Escalation for SR by Time
Configuring Auto Escalation for SR by SLA
2019-09-30_08-38-31_Configuring Mailbox
2020-04-07_12-45-08_Proxy View
2019-09-30_07-46-16_Configuring Vendor MIBs
You can view the list of Vendors registered in the SummitAI application.
To view Vendor List:
- Select Admin> Basic > Vendors > Vendor List.
- On the VENDOR LIST page, a list of Vendors registered in the SummitAI Application is displayed. The Vendor Name and Vendor ID of the Vendor is displayed. If Active is True, it means that it is an active Vendor in the application.
- You can search for the Vendor using the Filters icon on the ACTIONS panel (see: Filters).
Figure: VENDOR LIST page
ACTIONS
This section explains all the icons displayed on the ACTIONS panel of the VENDOR LIST page.
Filters
Click the Filters icon to specify a particular filter criteria to display the Vendors. On clicking the Filters icon, the FILTERS pop-up page is displayed. You can select the Vendor, Location, and Vendor Name to search for Vendors. Click SUBMIT.
Figure: FILTERS pop-up page
ADD NEW
Click ADD NEW to add a new Vendor. For information about adding Vendors, see Adding Vendors.
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