Returning Assets from Repair

Select Asset > User > Manage Asset > Asset Inventory.
On the ASSET INVENTORY page, under the SELECT THE ASSET TYPE section, click FIXED.
On the selected FIXED ASSET page, the FILTERS pop-up page is displayed. Select the value for Status as In Repair and select the other required filter criteria. Click SUBMIT. For more information about fields on the FILTERS pop-up page, see Searching Assets.
The list of Assets based filter criteria is displayed. Click the Asset ID to view the Asset details. For more information, see Viewing Asset Details.
Select the check box corresponding to the Asset you want to return from repair. You should select only one Asset at a time. On the ACTIONS panel, click RETURN FROM REPAIR.

Figure: FIXED ASSET page
On the RETURN FROM REPAIR page, type in the required details. For more information about the fields on the RETURN FROM REPAIR page, see Returning Assets from Repair#Field Description. Based on the configuration done by the Administrator, the retrieval of Assets from the repair center may or may not require approval.

Returning Asset from repair with approval

Click RETURN FROM REPAIR. The Asset details are saved and the Movement Request is sent to the configured Approver for approval.

Figure: RETURN ASSET FROM REPAIR page (with approval)

Returning Asset from repair without approval

Click MOVE. The Asset is retrieved from the repair center.

Field Description

The following table describes the fields on the RETURN FROM REPAIR page:

Field	Description
Asset Summary
Tenant	Displays the Tenant of the selected Asset.
Category	Displays the Category of the selected Asset.
Store	Displays the Store location of the selected Asset.
Asset Code	Displays the Asset Code for the selected Asset.
Asset Condition	Displays the condition of the selected Asset.
Added By	Displays the name of the user who added the Asset
Added Date	Displays the date when the Asset is added in to the application.
Updated By	Displays the name of the user who updated the Asset details, if updated.
Updated Date	Displays the date when the Asset details are updated, if updated.
ASSET REPAIR DETAILS
Asset ID	Displays the ID of the Asset.
Reference Number	Type in the reference number for Asset repair.
Vendor	Lists all the configured Vendors. Select the name of the Vendor from the list.
Address	Type in the address of the vendor.
Phone Number	Type in the contact number of the vendor.
Mobile Number	Type in the mobile number of the vendor.
Email ID	Type in the e-mail address of the vendor.
Sent Date	Specify the date when the Asset was sent for repair. Click the Calendar icon to select the date. You can clear the values by clicking the Clear icon.
Return Date (Expected)	Select the expected return date to return the Asset from the repair center. Click the Calendar icon to select the date. You can clear the values by clicking the Clear icon.
Remarks	Type in the comments or notes about the Asset, if any.
In Warranty	Select this check box if the Asset is in warranty period.
Attachment	Specify any reference file path to add as an additional reference material. You can click Browse to choose an appropriate file to attach as a reference material.
RETURN ASSET DETAILS
Fault Type	Lists the types of fault caused to an Asset. Select the fault type from the list.
Return Date	Click the Calendar icon to select the return date for the Asset from the repair center.
Cost	Type in the repair cost of the Asset.
Solution	Lists the Solutions provided by the vendor. Select the Solution from the list.
Remarks	Type in the remarks for the Asset.
Warranty Covered	Select this check box if the repair charges for the Asset is covered under warranty.
Repair Type	Indicates if the Asset is repaired or not. Select an appropriate value from the list as Repaired or Not Repaired.
Asset Condition	Lists the configured Asset Conditions. Select an appropriate Asset Condition from the list.
Replaced	Select this check box if the vendor replaced the Asset.
New Asset’s Serial No.	Type in the new Asset’s serial number.
Attachment	Specify any reference file path to add as an additional reference material. This is for the vendor to attach any reference material.
MOVEMENT DETAILS (These details are available only if the Asset is retrieved from repair with approval)
Movement ID	Displays the Movement ID of the Asset.
Movement Date	Displays the movement date and time.
ASSET DETAILS table	Displays the details of the Asset being sent for repair. Asset ID: Displays the ID of the Asset. Category: Displays the Category of the Asset. Serial No.: Displays the serial number of the Asset. Asset Code: Displays the Asset Code for the Asset. Barcode: Displays the bar code of the Asset.

References

To update Asset details, see Updating Asset Details.
To send Assets for repair, see Sending Assets to Repair.
To print bar code of Assets, see Printing Barcode.