Customer Fixed Issues and Known Issues Tahoe SP5 HF04

Owned by Enterprise IT
May 08, 2024
2 min read

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What's New? | Customer Fixed Issues and Known Issues | Prerequisites | Installation, Configuration, and Upgrade

On this page: Customer Fixed Issues | Known Issues 

Hotfix Merges

Following are the merged releases in Tahoe SP5 HF04:

Customer Fixed Issues 

This section provides details about the fixed customer issues in following modules.

Service Management 

Issue IDIssue DescriptionScenarioResolution
130545

In the email notification triggered for the creation of the Workorder, the keywords were displayed in the email template instead of the actual information.

Steps:

  1. Log in to the Summit Application.

  2. Navigate to Incident > User > New Incident.

  3. Enter the required details and click Submit.

  4. In the RELATIONALSHIP tab, create a Work Order.

The email notification triggered for the creation of the Workorder displays appropriate information and as design.

130056

After creating a new view in the filter and making it as default in Incident list page, it was going back to “Default view” only after switching and going back to Workorder list page.

Steps:

  1. Create a default view. 
     
  2. Navigate to Incident list page. 
     
  3. Select Default View. 
     
  4. Navigate to Workorder list page. 
     
  5. Navigate to Incident list page.

Creating a new view in the filter and making it as default in Incident list page is now successfully set to “Correct view” after switching and going back to Workorder list page.