UI Enhancements

UI Enhancement	UI Enhancement Description	Benefit
Display of Tickets in Digital Agent	When an end user provides an input to view the list of tickets, then the Digital Agent will display the list of tickets either in a vertical format or in a carousel format as per the configuration. Figure: End user provides input for list of tickets. Figure: Vertical display of tickets Figure: Carousel display of tickets	The display of tickets in carousel or virtual format enhances the user experience.