SummitAI Denali SP4 Release Notes

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What's New?

Change Management

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Now, the users can clone or copy the details of a specific Change Record (partially or completely) to a NEW CHANGE RECORD using the new CLONE CR option and create a new Change Record without entering the same information again. This helps the users in saving time for replicating content while creating a new Change Record.

A new option, CLONE CR, is added on the ACTIONS panel of the CHANGE RECORD DETAILS page.

Benefits

  • Helps to raise a CR quickly.
  • Reduce the time and effort in creating a new CR.



Improvements

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In this new version, the following pop-ups of the Change Management module are enhanced for better usability:

  • Save As Change Template pop-up
  • Import Template pop-up
  • Edit Template pop-up
  • Standard Import Template pop-up



Limitation

All old configuration of the Auto Problem Record creation will be deleted when you upgrade from pre-Denali SP1 to Denali SP1 or a later release. Hence, the Administrator needs to do configurations based on CONDITION and TARGET fields again. 

For more information, see Configuring Auto Create Problem Records.