Improved Notification Templates for Problem Record
Feature released in SummitAI Service Management (Denali SP3, Service Request Management)
What's New?
Now, prefix Problem Record ID is added in the subject line of all the notification templates for the Problem Management. The enhancement makes email parsing of Problem Management more accurate.
Figure: Notification Template
Confluence Cloud Migration Alert: Please refer to known issues you may encounter in Confluence Cloud: https://eitdocs.atlassian.net/wiki/x/wDGwAQ