Global Tenancy for Change Management System Impact Master

What’s New

An option to add a Global Tenant to the Change Management System Impact Configuration page to allow the creation of Configurations in Global Tenant is newly added. A Global Tenant is a Tenant, which is configured and available to the Local Tenants (referred to as Tenants) as a default configuration. All the Local Tenants under the Global Tenant inherit the configurations made for the Global Tenant. The Global Tenant configurations cannot be modified from the Tenant configuration pages.

To know more about Change Management System Impact Configuration, refer to Configuring System Impact.

You can perform the following functions under Change Management System Impact Configuration in Global Tenant:

Create Configurations in the Global Tenant.
View Configurations in Global & Local Tenant.
Localization of Global value by delinking it in the Local tenant.

Configure System Impact for Global Tenant

To add System Impact in the Global Tenant, perform the following steps:

Navigate to Change > Configuration > System Impact.

The System Impact List page is displayed.

Figure: System Impact List Page
Select the Tenant as GLOBAL TENANT > In the ACTIONS Panel, click ADD NEW.
The System Impact Details Page is displayed.

Figure: System Impact Details Page
Enter the Details and click SUBMIT. Some of the fields are explained in the following table.

Field	Description
DETAILS
System Impact Name	Select the name to be given to the System Impact Name.
Sort Order	Type in the sequence number to indicate the position of the value in the System Impact list.
Active	Indicates the status of the System Impact value. If selected, the System Impact value becomes an available option on the other pages of the application. If not selected, the System Impact value becomes an inactive value. The inactive System Impact values are not displayed in the System Impact list on the other pages of the application.

Viewing a Configured System Impact in Local Tenant

To view a configured System Impact in the Local Tenant, perform the following steps:

Navigate to Change > Configuration > System Impact.
Select any Local Tenant

The System Impact List page is displayed.

The Configured System Impact will be represented by a Globe Icon next to It.

Figure: Globe Icon in Local Tenant

Note

As this is a Global Tenant configuration only few fields are editable. The changes made to the editable fields on this page are saved only for the selected Tenant. If any changes are made to the editable fields at the Global Tenant level, the changes made on this page are not overwritten.

All the configurations in the Global Tenant are inherited to the Local tenant.

Delink Global System Impact Configuration

The De-link option is provided in the Actions panel when there is a Global value configuration in details page of a Local tenant. You can Delink a Global value configuration in Local Tenant to make changes to any properties that were earlier restricted as they were a Global value configuration.

To De-link a Global System Impact value, perform the following steps:

Navigate to Change > Configuration > System Impact.
Select any Local Tenant.

The System Impact page is displayed.
Click on the System Impact of the System Impact to be Delinked.

Figure: Global System Impact List Page
In the ACTIONS Panel, Click the De-link option.

The Details will become configurable.

Figure: System Impact De-Link.
Click SUBMIT and then click OK to Save the details.

Note

All the properties of the configuration will be configurable upon clicking the De-link option and you will get a prompt, “By delinking the values, Global value will be converted to Local, upon clicking on the Submit button.”

After the details have been saved, click SHOW LIST to view the Delinked Configuration.

The grey globe icon representing a Global Value will be replaced with a de-link icon to depict that it was a previously inherited Global Value and is now a Local Value.

When you hover onto the icon you can view the tooltip as ‘Global value converted to Local value.’

A Global value once Delinked cannot be Re-linked.
The delinking is localized only to the Tenant where this action is performed.