Global Tenancy for Change Management Risk Matrix

What’s New

An option to add a Global Tenant to the Change Management Risk Matrix Configuration page to allow the creation of Configurations in Global Tenant is newly added. A Global Tenant is a Tenant, which is configured and available to the Local Tenants (referred to as Tenants) as a default configuration. All the Local Tenants under the Global Tenant inherit the configurations made for the Global Tenant. The Global Tenant configurations cannot be modified from the Tenant configuration pages.

To know more about Change Management Risk Matrix Configuration, please refer to Configuring Risk Matrix.

You can perform the following functions under Change Management Risk Matrix Configuration in Global Tenant:

Create Configurations in the Global Tenant.
Localization of Global value by delinking it in the Local tenant.

Configure Risk Matrix for Global Tenant

To add Risk Matrix in the Global Tenant, perform the following steps:

Navigate to Change > Configuration > Risk Matrix.
Select the Tenant as GLOBAL TENANT.

The Risk Matrix page is displayed.

Figure: Risk Matrix Page

2. Enter the required fields and click SUBMIT to configure the Overall Risk value. For more information about the fields on the RISK MATRIX page, see Field Description.

Field Description

The following table describes the fields on the RISK MATRIX page:

Field	Description
Business Risk	Specify the number of columns you want to configure for the Business Risk Value and click GENERATE to apply it to the Risk Matrix table.
Operational Risk	Specify the number of rows you want to configure for the Operational Risk Value and click GENERATE to apply it to the Risk Matrix table.
BUSINESS RISK SCALE	Configure the weightage for the Business Risk Values. The Business Risk Values for the Risk Questions are configured on the Risk Questions and Answers page.
Risk	Displays the Risk configured for the Tenant.
From Scale	Type in the minimum Risk Value for the Risk Type.
To Scale	Type in the maximum Risk Value for the Risk Type.
OPERATIONAL RISK SCALE	Configure the weightage for the Operational Risk Values. The Operational Risk Values for the Risk Questions are configured on the Risk Questions and Answers page.
Risk	Displays the Risk configured for the Tenant.
From Scale	Type in the minimum Risk Value for the Risk Type.
To Scale	Type in the maximum Risk Value for the Risk Type.
RISK SCALE	Configure the weightage for the overall Risk Value.
Risk	Displays the Risk configured for the Tenant.
From Scale	Type in the minimum Risk Value for the Risk Type.
To Scale	Type in the maximum Risk Value for the Risk Type.
Weightage	Select the value in the drop-down list. If the risk value is in between the configured range, the selected weightage is displayed in the Risk Field of the NEW CHANGE RECORD page.

Delink Global Risk Matrix value.

The De-link option is provided in the Actions panel when there is a Global value configuration in details page of a Local tenant. You can Delink a Global value configuration in Local Tenant to make changes to any properties that were earlier restricted as they were a Global value configuration.

To De-link a Global Risk Matrix value, perform the following steps:

Navigate to Change > Configuration > Risk Matrix.
Select any Local Tenant.

The Risk Matrix page is displayed.
In the ACTIONS Panel, Click the De-link option > Click SUBMIT.
The Details will get saved successfully.

Figure: Risk Matrix De-Link.

Note:

On making any changes, the records get modified only for that Tenant. Post De-linking if any changes are made in Global Tenant, it will not affect that Local Tenant.