Global Tenancy for Change Management Closure Code

Owned by Enterprise IT
May 08, 2024

 

What’s New 

An option to add a Global Tenant to the Change Management Closure Code Configuration page to allow the creation of Configurations in Global Tenant is newly added. A Global Tenant is a Tenant, which is configured and available to the Local Tenants (referred to as Tenants) as a default configuration. All the Local Tenants under the Global Tenant inherit the configurations made for the Global Tenant. The Global Tenant configurations cannot be modified from the Tenant configuration pages.

To know more about How to Configure Closure Code for Change Management, refer to Configuring Closure Codes.

You can perform the following functions under Change Management Closure Code Configuration in Global Tenant:  


  • Create Configurations in the Global Tenant.
  • View Configurations in Global & Local Tenant.
  • Modify Editable fields for values in Local tenant without De-linking.  
  • Localization of Global value by delinking it in the Local tenant. 


Configure Closure Code for Global Tenant 

 

To add Closure Code in the Global Tenant, perform the following steps:  


  1. Navigate to Change > Configuration > Closure Code. 
    The Closure Code List page is displayed.  


    Figure: Closure Code List Page

  2. Select the Tenant as GLOBAL TENANT > In the ACTIONS Panel, click ADD NEW.

    The Closure Code Details Page is displayed. 

    Figure: Closure Code Details Page

  3. Enter the Details and click Some of the fields are explained in the following table.  


    Field

    Description

    DETAILS

    Closure Code Name

    Select the Closure Code Name.


    Active

    Indicates the status of the Closure Code value.

    • If selected, the Closure Code value becomes an available option on the other pages of the application.
    • If not selected, the value becomes an inactive value. The inactive Closure Code values are not displayed in the Closure Code list on the other pages of the application.

Viewing Globally configured Closure Code in the Local Tenant

To view a Globally configured Closure Code in the Local Tenant, perform the following steps:  

  1. Navigate to Change > Configuration > Closure Code.

  2. Select any Local Tenant

    The Closure Code List page is displayed. The Globally Configured Closure Code will be represented by a Globe Icon next to It.  

  3. Click the Global Configured Closure Code Name. The Global Configuration Detail page is displayed.


    Figure: Closure Code Details Local Tenant

    Note 

    • Here, the Closure Code Name & Active fields are editable,
    • Upon modifying the editable properties, the value will remain a Global value, and this change is localized to the Tenant where the user has performed this action. The icon for the Global Configuration in the List Page will be replaced from a grey globe icon to a blue globe.   
    • The changes made to the editable fields on this page are saved only for the selected Tenant. If any changes are made to the editable fields at the Global Tenant level, the changes made on this page are not overwritten.

Delink Global Closure Code value. 

The De-link option is provided in the Actions panel when there is a Global value configuration in details page of a Local tenant. You can Delink a Global value configuration in Local Tenant to make changes to any properties that were earlier restricted as they were a Global value configuration.  

To De-link a Global Closure Code value, perform the following steps:  


  1. Navigate to Change > Configuration > Closure Code. 

  2. Select any Local Tenant

    The Closure Code page is displayed.


    Figure: Closure Code List Page

  3. Click the Closure Code Name of the Closure Code to be Delinked.

  4. In the ACTIONS Panel, Click the De-link

    The Details will become configurable.  

    Figure: Closure Code De-Link. 

    Note 
     
    All the properties of the configuration will be configurable upon clicking the De-link option and you will get a prompt, “By delinking the values, Global value will be converted to Local, upon clicking on the Submit button.” 

  5. Click SUBMIT and then click OK to Save the details. 

After the details have been saved, click SHOW LIST to view the Delinked Configuration.  


  • Upon modifying the editable properties, the value will remain a Global value, and this change is localized to the Tenant where the user has performed this action. The icon for the Global Configuration in the List Page will be replaced from a grey globe icon  to a blue globe  
  • The grey globe icon representing a Global Value will be replaced with a de-link icon to depict that it was a previously inherited Global Value and is now a Local Value.
  • When you hover onto the  icon you can view the tooltip as ‘Global value converted to Local value.’ 
  • A Global value once Delinked cannot be Re-linked.

  • The delinking is localized only to the Tenant where this action is performed.